PURCHASES

Purchase & Refund Policy

Effective August 25, 2026

This policy explains planned Mapbound photo-state unlocks. The exact product, price, currency, tax, and terms shown by the Apple App Store or Google Play at checkout control your purchase.

One-time photo unlocks

Manual state tracking, colors, levels, and standard badges are planned as free features. Optional photo unlocks let you attach and display a travel photo for an eligible state. Planned U.S. pricing is:

These are planned prices and may change before launch. Unless checkout says otherwise, these are one-time purchases, not subscriptions.

Using an unlock

A photo-state entitlement unlocks photo functionality for the selected state. Replacing or repositioning that state’s photo does not require buying the same state again. Unused bundle credits and the way they attach to your account will be shown in the app.

Discounted remaining-state offer

Mapbound may offer a discounted price to unlock all remaining states based on eligible photo-state purchases already associated with the same account and storefront. The price displayed at checkout is final. Purchases made on another platform, account, or storefront may not count unless cross-platform entitlement support is specifically offered.

Billing

Apple or Google bills your storefront payment method and may collect taxes. Mapbound does not receive your full card number. Your purchase is also subject to the applicable storefront’s terms.

Restoring purchases

Use the app’s Restore Purchases control with the same Apple or Google account used for the original eligible purchase. Restoration depends on how the storefront classifies the product. Some consumable credits may not be restorable under storefront rules; Mapbound will disclose the product type before launch.

Refunds

Apple and Google generally control approval and processing of mobile-store refunds. Request a refund through the storefront where you purchased the item. Mapbound cannot guarantee approval but will provide reasonable support for entitlement issues. Nothing in this policy limits refund or cancellation rights provided by applicable law.

Deleting an account

Account deletion does not automatically create a refund. Storefront transaction records may remain with Apple or Google, and eligible entitlements may remain associated with the storefront account subject to its rules.

Problems with a purchase

First confirm that you are signed into the correct storefront account, then use Restore Purchases. If the entitlement is still missing, contact help@mapboundapp.com with the product name, purchase date, platform, and storefront order identifier. Do not send full payment-card information.